Acceptable Use Policy
Last Updated: September 17, 2026
This Acceptable Use Policy explains activities that are not permitted when using NEXA systems, services, networks, support channels or other technology environments managed by NEXA.
Prohibited Activities
Clients and authorized users must not use NEXA services or integrated systems to:
- Conduct unlawful activities
- Violate applicable laws or regulations
- Infringe copyright, trademarks, privacy or other intellectual-property rights
- Distribute malicious software or harmful code
- Attempt unauthorized access to systems or networks
- Circumvent security controls
- Interfere with the operation of production, broadcast or network systems
- Conduct unauthorized security testing
- Harass, threaten or abuse other individuals
- Distribute fraudulent, deceptive or malicious material
- Use systems to facilitate unauthorized interception or surveillance
- Introduce malware, ransomware or other malicious software
- Attempt to compromise another user’s credentials or account
- Use NEXA-managed infrastructure in a manner that creates an unreasonable security or operational risk
Client Content
The Client remains responsible for content transmitted, recorded, stored, produced or distributed through systems operated for the Client.
The Client is responsible for ensuring that it has the necessary rights, licenses, permissions and consents for its content.
Security Incidents
Clients should immediately notify NEXA if they suspect unauthorized access, compromised credentials, malware, security vulnerabilities or other incidents affecting an NEXA-managed environment.
NEXA may take reasonable steps to protect its systems, personnel, clients and infrastructure, including temporarily restricting access where necessary.